brother printer mfc j5910dw troubleshooting

If there are faxes in memory, you can transfer them to another fax machine so they are not lost. Any faxes received while the error message is on the display will automatically go into the machine's memory due to the product's inability to print. Before beginning this troubleshooting, it is recommended to transfer your faxes to another fax machine so you won't lose any important messages.

To attempt to clear the error, continue to step 1.ġ. A foreign object, such as a paper clip or ripped piece of paper, is stuck in the machine If the LCD display is good, discontinue troubleshooting.The message 'Unable to Clean 50' will appear on the display for one of the following reasons: Press and hold the GO button to return the machine to the Ready state. Press the DOWN ARROW key to make the LCD lighter.Į. Press the UP ARROW key to make the LCD darker. Press the UP OR DOWN ARROW until LCD Contrast is displayed. Press the UP ARROW until Panel Control is displayed. Press the UP ARROW until the display shows General Setup. Adjusting the contrast will give the LCD a sharper and more vivid appearance.Ī. If you are having difficulty reading the information displayed on the LCD or it's too light, try changing the contrast setting. If the problem persists please contact us through Live chat or ask a Question at the top of the page.ĥ. If the LCD display comes up, discontinue troubleshooting. Power the machine off, wait a few seconds and then power it back on. If the information displayed on the LCD is too light and difficult to read, go to STEP 5.Ĥ. If the LCD display is blank, partially blank or is missing parts of words continue to STEP 4. The display should read 'Machine Info'.ģ. If the display still appears blank or faint, proceed to STEP 2.Ģ.

If you can now see the display, your issue is resolved. Stand where you can look at the machine display at a 45 degree angle. NOTE: Due to the design of the control panel display, looking at display from certain angles can cause the display to appear blank or light. The Brother machine has an ON/OFF button located on the top left side of the machine above the button labeled WiFi. View All Brother Care Program Eligible Productsġ.

View All Refurbished - Sewing & Crafting.

View All Refurbished - Fax Machines & Scanners.

Brother printer mfc j5910dw troubleshooting